Pet doors / PetSafe

PetSafe SmartDoor Connected

An app-controlled pet door with individual access schedules, remote locking and selective entry; implanted-microchip support is limited to Medium.

Listed in United States, United Kingdom
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PetSafe SmartDoor Connected

Photo: PetSafe

Model and local version

SmartDoor Connected; manufacturer page ZPA19-17252; Medium/Large variants retained

Regional versions and model notes
  • Listed in United States
  • Australia: exact local listing unconfirmed
  • Listed in United Kingdom
  • Canada: exact local listing unconfirmed
  • Select the correct opening size before cutting the door; matching cutting templates for metal and non-metal doors are supplied.
  • For implanted-microchip access, buy Medium and confirm the specific chip format.
  • Large relies on the correct paired collar key, not the animal’s implanted microchip.
  • Requires My PetSafe and 2.4 GHz Wi-Fi for remote functions.
  • Metal, glass and wall installations need a matching installation adaptor; only Medium is approved for glass, installed with a glazier.

What it can do

Features and the setup they need.

Features, setup and recorded confirmation
Feature & setupConfirmation & sources

Schedule and lock through My PetSafe

Device feature

My PetSafe supports individual schedules, remote lock/unlock and activity notifications.

What you’ll need

  • Connect to 2.4 GHz Wi-Fi.
✓ Confirmed

PetSafe · 2026-10-26

Open for paired collar keys

Device feature

Uses paired collar keys for selective entry.

✓ Confirmed

PetSafe · 2026-10-26

Use implanted microchips on Medium only

Device feature

Only Medium supports the listed FDX-B, FDX-A and AVID microchip formats; Large does not.

What you’ll need

  • Implanted-microchip access is Medium-only and needs a supported chip format. Large uses the correct collar key.
✓ Confirmed

PetSafe · 2026-10-26

Close with weather seals and locking points

Device feature

Hard flap uses dynamic weather seals and a multi-point lock.

✓ Confirmed

PetSafe · 2026-10-26

Choose the correct battery or adapter

Device feature

Medium uses four C alkaline cells, Large four D cells; both can use the SmartDoor power adapter.

✓ Confirmed

PetSafe · 2026-10-26

What that means at home

Our reading of the specifications.

What to allow for

Select the correct opening size before cutting the door; matching cutting templates for metal and non-metal doors are supplied.

Living with it

For implanted-microchip access, buy Medium and confirm the specific chip format.

Model and source notes
  • Select the correct opening size before cutting the door; matching cutting templates for metal and non-metal doors are supplied.
  • For implanted-microchip access, buy Medium and confirm the specific chip format.
  • Large relies on the correct paired collar key, not the animal’s implanted microchip.
  • Requires My PetSafe and 2.4 GHz Wi-Fi for remote functions.
  • Metal, glass and wall installations need a matching installation adaptor; only Medium is approved for glass, installed with a glazier.

Where we checked

Features are based on the linked manufacturer documentation. Household results also check the equipment and software you select. How we check.